Legal Document

365bet indonesia Terms and Conditions

This document sets out all the rules governing registration, account management, betting, casino, payments, and bonuses on the 365bet indonesia platform. Please read the full terms carefully before using the service.

For ages 21+
Applicable in Bengali
SSL Secured
Last Updated: January 2025

These Terms and Conditions ("Terms") form a legal agreement between 365bet indonesia and any user of this platform. By accessing the website, opening an account, or using any service, the user is considered to have fully accepted these Terms.

365bet indonesia reserves the right to change or update these Terms at any time. Continued use of the service after any change means the user has accepted the updated Terms. It is therefore advisable to check this page regularly.

These Terms apply only to individuals aged 21 or older. Minors are not permitted to use 365bet indonesia's services under any circumstances.


Section 1

Definitions and Interpretation

The following words and terms used in these Terms and Conditions are defined below:

1.1 "Platform" or "Site"

The 365bet indonesia website, mobile applications (Android APK and iOS), and all associated digital channels through which services are provided are collectively referred to as the "Platform".

1.2 "User" or "Member"

Any person who has opened an account on the 365bet indonesia platform or is using the service is referred to as a "User" or "Member".

1.3 "Service"

Sports betting, live casino, slots, fishing games, card games, and any other entertainment activities available on the platform are collectively referred to as the "Service".

1.4 "Account"

A personal profile registered at 365bet indonesia for each member, through which they can deposit, place bets, and withdraw funds.

1.5 "Wager" or "Bet"

A prediction made with money or credits on the outcome of a specific event or game is referred to as a "Bet".


Section 2

Account Registration

Opening an account at 365bet indonesia is completely free. However, providing accurate and truthful information at the time of registration is mandatory.

2.1 Registration Requirements

When opening an account, the user must provide the following information correctly:

  • Full name (as on the national ID card)
  • Valid mobile number (Bangladeshi)
  • Email address
  • Date of birth (for age verification purposes)
  • Preferred currency: Bangladeshi Taka (৳)

2.2 One Person, One Account

Each person may open only one account. Operating multiple accounts under the same person's name, on the same device, or within the same household is strictly prohibited. Violating this rule will result in all related accounts being closed and any accumulated balance may be forfeited.

2.3 Identity Verification

365bet indonesia reserves the right to verify a user's identity at any time. A national ID card, passport, or other government-issued document may be requested. If verification is not completed, deposits, betting, or withdrawals may be restricted.

Registering with false or incomplete information will result in permanent account closure. No balance will be refunded in such cases.


Section 3

Eligibility and Age Requirement

All services at 365bet indonesia are for adults aged 21 or older only. Minors are strictly prohibited from opening an account or using the service.

3.1 Age Verification

Age is verified using the date of birth provided at registration. Additional proof may be requested if there is any doubt. If someone under 21 is found to have registered, the account will be closed immediately.

3.2 Geographic Eligibility

365bet indonesia operates primarily for users in Bangladesh. The service may be limited or unavailable in certain areas due to legal reasons. Users are responsible for ensuring that using this service is lawful from their location.

3.3 One Account Per Person

An account is for the personal use of one individual only. Playing on someone else's account, selling or transferring an account, and placing bets in another person's name are strictly prohibited.


Section 4

Account Security

Keeping the account secure is the user's own responsibility. 365bet indonesia uses SSL encryption to protect all data, but the user is solely responsible for keeping their password and login details confidential.

4.1 Password Policy

Users must follow these rules:

  • Use a strong password — a combination of letters, numbers, and special characters
  • Do not share your password with anyone
  • Change your password regularly
  • Do not use passwords from other sites here

4.2 Suspicious Activity

If any unauthorised access or suspicious activity is noticed on the account, the 365bet indonesia support team must be notified immediately. Bengali-language support is available 24 hours a day via live chat.

4.3 Liability for Account Activity

The user is responsible for all bets and transactions made while logged into the account. 365bet indonesia will not bear any liability even if a third party uses the account.


Section 5

Deposits and Withdrawals

365bet indonesia has made deposits and withdrawals easy through Bangladesh's popular payment methods. All financial transactions are processed through SSL protection.

5.1 Deposit Methods and Limits

bKash, Nagad, Rocket, and bank transfers (such as Dutch-Bangla Bank, Islami Bank) are accepted for deposits. The minimum deposit amount is ৳300 for each method.

5.2 Withdrawal Methods and Limits

bKash, Nagad, Rocket, and bank transfers can also be used for withdrawals. The minimum withdrawal amount is ৳800. Withdrawal processing generally takes between 15 minutes and 2 hours.

5.3 Account in Own Name

Deposits and withdrawals must be made only from payment accounts registered in the user's own name. Using a third party's account will result in the transaction being cancelled and the account may be suspended.

For any issues with deposits or withdrawals, Bengali-language support is available 24 hours a day via live chat.

5.4 Currency

All transactions are conducted in Bangladeshi Taka (৳). Foreign currency transactions or cryptocurrency are not accepted.

5.5 Failed Transactions

If a deposit does not credit to the account due to a technical error, the support team must be notified immediately with proof of payment. The funds related to a failed transaction may be placed on hold until the investigation is complete.


Section 6

Bonuses and Promotions

365bet indonesia offers various bonuses and promotional offers. Each bonus has its own terms, and it is the user's responsibility to read and understand them fully before accepting any bonus.

6.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example, depositing ৳1,000 will add a ৳1,500 bonus, bringing the total balance to ৳2,500. To withdraw the bonus, the bonus amount must be wagered 20 times — meaning a total wagering requirement of ৳30,000 must be met for a ৳1,500 bonus.

6.2 Bonus Usage Terms

The following points regarding bonuses must be kept in mind:

  • A bonus applies only to the account for which it was offered
  • Winnings earned from a bonus cannot be withdrawn until the wagering requirement has been met
  • If a bonus is not used before it expires, it will be automatically cancelled
  • Multiple bonuses cannot be used at the same time unless explicitly permitted
  • Bonus funds cannot be withdrawn directly — they can only be used for placing bets

6.3 VIP Cashback

VIP members receive weekly cashback, calculated based on the net loss for the week (total losses minus total winnings). Cashback ranges from 0.2% to a maximum of 1.0% across five tiers from Bronze to Diamond. Example: a Gold member with a net weekly loss of ৳20,000 will receive ৳20,000 × 0.6% = ৳120 cashback.

6.4 Bonus Abuse

Dishonest use of the bonus system — such as opening accounts solely to claim bonuses or collecting bonuses through multiple accounts — is a punishable offence. In such cases, the account will be closed and the related balance will be forfeited.


Section 7

Betting Rules

Specific rules apply to placing bets on sports betting, live casino, and other games at 365bet indonesia. Users are required to follow these rules.

7.1 Bet Confirmation

Once a bet is confirmed, it generally cannot be changed or cancelled. However, a cash-out option may be available before the event starts or under certain circumstances.

7.2 Event Cancellation

If a sports event is fully cancelled, the bet amount is generally refunded. For partially completed or rescheduled events, the decision of 365bet indonesia is final.

7.3 Odds Changes

The odds at the time a bet is confirmed are final. Subsequent changes to odds will not affect the outcome of the bet.

7.4 Technical Issues

If a bet remains incomplete due to a server outage or connection problem, 365bet indonesia will settle that bet according to its own records. 365bet indonesia will not be responsible for issues arising from the user's device.

7.5 Maximum Win Limit

365bet indonesia may set a maximum limit on winnings from any single bet or total winnings over a specific period. This limit is subject to change and may vary across different games and events.


Section 8

Prohibited Conduct

To maintain the security and fairness of the 365bet indonesia platform, the following conduct is strictly prohibited:

8.1 Fraud and Deception

  • Opening or operating an account using a false identity
  • Gaining an advantage in the system through hacking, software manipulation, or any other technical method
  • Placing bets using bots or automated programs
  • Using the platform for money laundering or any illegal purpose

8.2 Collusive Betting

Any attempt by multiple users to collectively control outcomes in a coordinated manner, or to earn bonuses by betting against each other, is strictly prohibited.

8.3 Other Prohibited Activities

  • Harassing or behaving offensively toward other users
  • Copying or distributing the platform's intellectual property
  • Deliberately placing bets to exploit incorrect odds or technical errors
  • Stealing personal information or gaining unauthorized access to another user's account

If prohibited conduct is proven, the account will be permanently closed, all balances and bonuses will be forfeited, and legal action will be taken if necessary.


Section 9

Account Closure and Suspension

9.1 Closure at User's Request

A user may voluntarily request to close their account at any time. Any remaining balance must be withdrawn before the account is closed. The request can be made via live chat or email.

9.2 Suspension by 365bet indonesia

365bet indonesia reserves the right to suspend or close any account for the following reasons:

  • Violation of these Terms and Conditions
  • Failure to cooperate with identity verification
  • Suspicious financial activity
  • Proven prohibited conduct
  • Legal or regulatory requirements

9.3 Balance of a Closed Account

If an account is closed due to a breach of Terms and Conditions, the balance and bonuses may be forfeited. However, if the account is closed at the user's own request or for another reason by 365bet indonesia, any valid balance will be returned.


Section 10

Responsible Gaming Policy

365bet indonesia believes that betting and casino games are a form of entertainment that should be enjoyed within limits. Playing beyond one's means or developing an addiction can cause harm to oneself and one's family.

Follow the detailed responsible gaming guidelines to set deposit limits, time limits, and, if needed, use the self-exclusion option.

10.1 Self-Control Tools

Users can set the following limits on their account at any time:

  • Daily, weekly, or monthly deposit limits
  • Daily or weekly loss limits
  • Session time limits
  • Self-exclusion for a specified period

10.2 Support

If you notice signs of gambling addiction, talk to your family and seek professional help. 365bet indonesia always encourages responsible gaming.

Remember: betting is for entertainment, not as a source of income. Never bet beyond your means.


Section 11

Data Privacy

Protecting users' personal and financial information is a priority for 365bet indonesia. Details on how data is collected, stored, and used can be found in our Privacy Policy.

11.1 Use of Data

User data is used solely for account management, identity verification, payment processing, and improving service quality. Data is not sold or transferred to third parties.

11.2 Cookies and Tracking

Cookies are used on the 365bet indonesia website to improve service quality and make the user experience smoother. Cookies can be managed in browser settings, though doing so may limit some features.


Section 12

Limitation of Liability

365bet indonesia makes every effort to operate its services properly, but liability is limited in the following areas:

12.1 Service Interruption

365bet indonesia is not liable if service is disrupted due to technical issues, network outages, maintenance, or the user's own internet connection.

12.2 Third-Party Services

365bet indonesia does not bear full responsibility for issues caused by payment processors, game providers, or other third parties. However, every effort will be made to assist in resolving any such issues.

12.3 Betting Decisions

Users make their own betting decisions and bear full responsibility for the outcomes. Any statistics or information provided on the platform do not constitute betting advice.


Section 13

Amendments and Validity

13.1 Changes to Terms and Conditions

365bet indonesia reserves the right to change, amend, or update any part of these Terms and Conditions at any time. Updated terms will take effect as soon as they are published on this page. Users may be notified by email or through the platform for significant changes.

13.2 Severability

If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining parts will continue to be fully effective.

13.3 Entire Agreement

These Terms and Conditions, the Privacy Policy, and any applicable bonus terms together form the entire agreement between 365bet indonesia and the user. Any prior oral or written discussions are superseded by this agreement.

13.4 Contact

If you have any questions or need clarification about these Terms and Conditions, you can contact the 365bet indonesia support team. Support is available 24 hours a day via live chat and email in both Bengali and English. For answers to more general questions, you can visit our FAQ section.

By using the 365bet indonesia platform, you confirm that you have read, understood, and accepted these Terms and Conditions in full.