FAQ
Answers to the most asked questions about 365bet indonesia
From claiming a bonus to withdrawing money via bKash — here you will find direct and detailed answers to the questions Bangladeshi players ask most. For players aged 21 and above.
This page compiles answers to more than 20 questions across five main topics on 365bet indonesia — bonus and wagering requirements, account security, cricket betting, withdrawals and customer support. If you want to learn about how to play slots or the benefits of 365bet indonesia VIP, links to those pages are also available. Use the topic list below to jump directly to the section you need.
Category 01
Bonuses and Offers
When you make your first deposit at 365bet indonesia, a 150% bonus of up to ৳10,000 is added to your account automatically. Example: deposit ৳1,000 and you get ৳1,500 as a bonus, making your total balance ৳2,500. This bonus is given only once per account — if the same person tries to claim it by opening multiple accounts, those accounts may be closed.
After receiving a bonus, you cannot withdraw it directly — you must wager the bonus amount 20 times. On a ৳1,000 deposit the bonus is ৳1,500, so you need to complete ৳1,500 × 20 = ৳30,000 in wagers. This applies to the bonus amount, not to your total balance. Once the requirement is met, any winnings become eligible for withdrawal.
Generally, slot games contribute the most towards meeting the wagering requirement. You can choose games like Gates of Olympus, Sweet Bonanza or Fortune Tiger from 365bet indonesia Slots. Some live casino games may contribute partially, but the exact percentages are stated in the site's terms and conditions. Read the terms before joining.
Yes, in most cases a bonus can be cancelled — but any winnings earned from that bonus will also be forfeited. To request a bonus cancellation, contact 365bet indonesia's live chat support. Your original deposit remains intact, but any winning balance generated through the bonus will not be returned.
On a ৳13,400 deposit, the 150% bonus is capped at ৳10,000. So the bonus is ৳10,000 and your total balance becomes ৳23,400. The wagering requirement will be ৳10,000 × 20 = ৳2,00,000. Because there is a bonus cap, the ratio of bonus to deposit looks smaller on larger deposits, but this is clearly stated in the rules.
Category 02
Security and Privacy
365bet indonesia protects all your data with SSL encryption — meaning your password, transaction details and personal information travel through an encrypted channel between the site and your device. When logging in, if you see "https" and a padlock icon in your browser's address bar, the connection is secure. For more details, see the privacy policy.
Scammers often create pages that look like the real site. Always go directly to https://365betindonesia.cam — type it yourself in the browser rather than clicking links from emails or social media. If you see extra characters, hyphens, or changes like ".co" or ".net" in the domain, it may be fake. Never log in on an unfamiliar site.
Never share your OTP, bKash PIN, Nagad PIN or Rocket PIN with anyone — even if they claim to be a 365bet indonesia employee. The real site's support team will never ask for this information over the phone. If you receive such a call, hang up and let us know via live chat. An OTP is a single-use code — if someone else knows it, your account could be compromised.
Use a password of at least 12 characters that mixes uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !). Do not use your date of birth or name as a password. Do not use your 365bet indonesia password on any other site — it is best to keep a separate password for each site. Using a password manager is convenient.
Category 03
Cricket Betting
Yes. 365bet indonesia offers betting on BPL, IPL, T20 World Cup, and all international series featuring the Bangladesh Tigers. Markets may be open both before and during a match. For more details on cricket betting, visit the 365bet indonesia Cricket Betting page.
Decimal odds are a multiplier of the total return — including your stake. Example: Team A's odds are 1.80, Team B's odds are 2.00. If you stake ৳500 on Team B and Team B wins, you get back ৳1,000 (৳500 profit). If Team A wins instead, your entire ৳500 is lost. The higher the odds, the less likely the outcome — but the return is also higher.
In live in-play betting, markets remain open after the match has started and odds change with every ball. Odds shift quickly when a wicket falls, a boundary is hit, or the score is low during a power play. At 365bet indonesia, you can watch the in-play scorecard and make decisions at the right time. Keep your internet connection stable — placing a bet takes a few seconds.
The most popular markets among Bangladeshi bettors are: Match Winner (which team will win), Toss Winner, Top Run Scorer, Method of First Wicket, and Total Runs in an Over (Over/Under). In T20 matches, combining 3 markets in a multi bet gives higher combined odds — but all selections must be correct.
Multiplying the odds of three selections together gives the total odds. Example: 1.40 × 1.50 × 1.60 = 3.36 (approximately). So on a ৳100 bet, if all selections are correct, you get back ৳336. But if any one selection is wrong, the entire ৳100 is lost. That is why it is important to choose each selection carefully in a multi bet.
Category 04
Money Withdrawal
Withdrawals to bKash, Nagad, or Rocket at 365bet indonesia are generally completed within 15 minutes to 2 hours. Bank transfers may take a little longer. During busy periods or if there is a delay in the verification process, wait up to 2 hours; if the funds still have not arrived after that, contact live chat.
The minimum withdrawal amount at 365bet indonesia is ৳800. This limit applies to all methods — bKash, Nagad, Rocket, or bank transfer. A withdrawal request below this amount will not be processed. The minimum deposit amount is ৳300.
"Pending" means the request is being processed. It usually completes automatically. However, if your account verification (KYC) is incomplete, the wagering requirement on a bonus has not been met, or there is a discrepancy in the wallet number provided — there may be a delay. If it remains pending for more than 2 hours, contact support.
No. Under 365bet indonesia rules, withdrawals must always be made to a bKash, Nagad, Rocket, or bank account registered in the account holder's own name. Attempting to send funds to someone else's number may result in the request being rejected. This rule exists to prevent money laundering and to protect you.
The amount earned from a bonus becomes eligible for withdrawal after the bonus has been wagered 20 times. Example: if you receive a ৳1,500 bonus, you must complete ৳30,000 in wagers. Once the requirement is met, the balance can be withdrawn like a regular balance. Progress can be tracked in the account dashboard.
Category 05
Contact & Support
Yes. The 365bet indonesia support team is active 24 hours a day, 7 days a week. Whether it is 2 AM or a late-night BPL match — you can get help via live chat or email for any issue. The service is also available on Eid and public holidays.
Depending on the type of issue, have the following ready: your username or registered mobile number, the date and amount of the transaction (for withdrawal or deposit issues), the transaction ID (if sent via bKash/Nagad), and a brief description of the problem. This helps resolve issues faster.
Yes. 365bet indonesia support is available in both Bengali and English. It is easier for Bangladeshi players to explain issues in their native language, so writing in Bengali will also get you a quick response. Even if you do not specify a language preference in live chat, the agent will understand your language.
365bet indonesia has two direct support channels: clicking the Live Chat button at the bottom right of any page on the site connects you directly with an agent. If you need to send a detailed description or screenshots, you can also send an email. Live chat generally gives the fastest response.
Still have questions? We are always here for you
If you did not find the answer to your question on this page, the 365bet indonesia support team is ready to help directly — 24 hours a day, 7 days a week, in both Bengali and English.
Live Chat — available on any page of the site
Email: [email protected]